Other question

Have you lost you device? pasby can only be used with the unique combination of your smartphone, your pasby-app, your pasby-passcode, and or your local device biometrics. So there's no need to panic right away if your smartphone goes missing or has been stolen.

However, for safety reasons, immediately deactivate the pasby-pass on that device using the self-help portal. To access the self-help portal you need to have re-activated a pasby on your new device.

    Activate a pasby

    Seeking info on obtaining a pasby as an African national or resident? Find it here.

    Using pasby

    Find helpful information on preventing or addressing common issues encountered while using your pasby.

    Managing my e-ID

    Easily learn how to manage, block, and modify your identity associated with pasby.

    Other questions

    If you have any other questions about pasby bothering you, don't worry, we've got you covered here.